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Team By Hugo Heij

When it comes to team and people there have been two overarching frustrations that I have heard in the past 20 years, both when I worked in the Shipping Industry, and now working with my clients as a business coach.

The first is, I can’t get the right people, and the second, I can’t retain the right people.

And although I can write a book on both comments separately, there is a close connection between them. Because once we attract the right people to our companies, the chance to retain them will also significantly increase. In this post, I will be solely focussing on getting the right people on board.

So, to get the right people on the team, first we need to be clear about a few things:

  1. What is the role you are trying to fill?
  2. What are requirements for that role?
  3. What are the team dynamics?
  4. Where do you find the right person?

What is the role you are trying to fill.

Too often I see that businesses are hiring staff for positions before they even paused and thought about the position to fill. Even though you might have a job specification, is this really what the business needs at this moment. If you are replacing someone, this might be a good opportunity to review the role and see where the job specification can be updated.

What are the requirements for the role?

Once you have established what position you are looking to fill, you have to carefully review what the requirements are for that role. We all want to have the person that can do it all in the best possible way, but unfortunately these people are hard to find. In Holland we call this the “sheep with the five legs”, meaning someone good at everything.

Another key aspect is making sure the personality profile of the person fits within the role. At Fluid we use a tool called Talent Dynamics which is created to make sure that people are in flow. Flow means ‘the path of least resistance’. This is achieved when someone loves their role and is good at it. All people have different preferences and strengths. Once we know the requirements and we select the person with the right strengths, we are a step further in finding the right person, and retaining them long term.

If you are curious if you and your team are in flow, why not book an appointment with one of our Flow consultants. They can help you on the right track with proven tools and assessments.

What are the team dynamics

Another important aspect of getting the right staff, is the fit with the current team. A good way to find out is introducing the candidates to the future team they have to work with. If a candidate is selected by an MD and an HR department, who ultimately are not working with the person, this can lead to frustrations and disappointments later. Make sure the team fit is established, before you hire the person.

Where do you find the right person?

When you have clarity around point 1, 2, and 3 you can start the search for a candidate. You can do this in house or use the services of a recruitment company.

Doing it in house you have to determine if this is a good use of your time and skills. We often forget that the money we save by using a service company is easily spent on missing out on much other stuff, because we have been busy selecting CV’s and conducting interviews.

When you are using a recruitment company, make sure you are working together with a company that is looking to help you find the candidate. They need to be interested in your requirements to propose a suitable candidate. Too often I see recruitment companies just pushing CVs, which often means you are still doing all the work.

A good recruitment company wants to meet with you to get the requirements clear. Once they know, they go to work and present you with several suitable candidates. In that way, they will save you a lot of work, and a lot of hassle. Not to mention the money they ultimately save you.

When you find a good candidate, who is clear about the roles and requirements and fits within the team you are off to a good start. This will also increase the likelihood in retaining that member of staff.


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