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FBP 093: How effective is your appraisal system?

Ray Moore and Andy Sleet discuss the real purpose of an appraisal system and why it should benefit both employer and employee. Following the recent NHS system hack, Ray takes a different stance on his blog, highlighting why businesses should also regularly review computer systems to get the maximum benefit from their resources.

Read more here.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

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FBP 090: Your business has two options: Adapt or die

Ray Moore and Andy Sleet discuss the pace of change and why businesses should be aware of industry trends. Business owners have two options: to proactively adapt and change with market and environmental changes, or to resist change and fall behind the curve.

Read more on The Levels Blog, or read Ray's article on why businesses need to adapt.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

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Build your own economy

For many business owners it is often a hard slog to continually be generating new business. Whilst many deliver great customer service and care to their existing clients, their influence is limited for the business. This means the chance of increasing fees and selling additional products can be a step too far.

If you looked at your client base, do you know how their businesses are performing? If your clients are struggling, the risk of exposure to bad debts increases.

So, What Does It Actually Mean to Build Our Own Economy?

Imagine that all of your clients had great control in their business; we are not just talking from a financial point of view but delivery of their products, strong systems and process in place, an exceptional team driving the business forward with a strong leader. Not only is that business going to be stronger but it provides upsell and additional product opportunities for you.

How Do We Create Our Own Economies?

There are a few main points to consider.

  • Educate your community – by this we mean educating your suppliers, your existing clients, everyone you have regular contact with. So they share the same understanding about how to develop their business as you do! Have you read a book recently that changed the way you run your business? Why keep it a secret if the benefits to your business could be so great.
  • Sharing Core Values – Doing business with people who feel the same way towards their business as you do. Why would you want to carry someone who does not have the same thinking as you and could potentially be dangerous to your budding community?
  • Success through association – When we start to build our own economies we need to associate with people who are operating, as we want to. As time goes on and your community develops things change and people will look to you to understand.
  • Always create a win-win.

As we build stronger businesses within our own communities we create a safe environment for our clients and community members to do business with one another. By giving them the peace of mind that the others in our community are as strong as they are, we build our own thriving economy.

Listen to Andy Sleet and Hugo Heij discuss building your own economy in more detail on the Fluid Business Podcast:

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FBP 080: Banish negativity in three simple steps

In life we often meet negative people. But negativity amongst employees in the workplace can spread and often leads to a demotivated team. On this episode of the Fluid Business Podcast, Ray Moore and Hugo Heij discuss the three steps to banishing negativity from the workplace.

Read more on this week's blog.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

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Don’t make these mistakes during a team meeting

how to set the rules of a team meeting

Have you found that team meetings can be time consuming and non productive?

It is easy for a team meeting to become a talking shop and have little value. Often even the best of intentions behind a meeting become lost. Meetings can become sporadic, team members do not show up and meetings are cancelled all together.

At their best, team meetings align the focus of the team by allowing group and peer to peer accountability fostering trust, respect and open and honest communication, the foundations of all motivated teams. At their worst team meetings foster productive avoidance leading to de-motivation and divisions within a team. These type of meetings become a chore and are felt to be a waste of everyone's time.

So why do so many businesses struggle with effective meetings?

It can be as simple as  there are no rules for the meeting. It is assumed that all the team know what the rules are but in reality this is rarely the case. Simply discussing and agreeing the rules will open up communication and get the subject out in the open. Here are some of the areas that need to be considered;

  • What are the rules around starting and finishing the meeting?
  • What is purpose and outcomes of the meeting?
  • How will the outcomes be recorded e.g. action points or minutes?
  • What are the rules about being ‘present’ in the meeting ie texting, reviewing emails etc.
  • What are the rules around interruptions during a meeting?

As an example, here are some areas that need to be considered about starting the meeting. Let’s say the meeting is to start at 9:15 am. Well that should mean that everyone is seated with all the necessary information to start at 9:15 am. It does not mean it is the time to make the teas and coffees or the time to go to the loo. How much respect are the late comers showing those that turn up on time? Make it clear there are no excuses like ‘I just had to take a call.’ Discuss the rules and the reasons for the rules. Find out how the whole team feels when some of these basic rules are not met. Publish the rules and revisit them regularly to make sure they are still relevant.

And finally make sure everyone sticks to the rules and that includes the owner!

Want to know more on this subject? Make sure you subscribe to the Fluid Business Podcast – in episode 065 Ray and Andy will explore this topic in finer detail.

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FBP 042: 5 Levels of Business – The Cruise Liner and Fleet Phases Level 3 and 4 with Andy Sleet

Episode 042 of the Fluid Business Podcast is the final in the series of the 5 Levels of business with Fluid Business Coach Andy Sleet.

These 5 levels of business are taken from Ray Moore's popular business book.

In this episode, we look at the final two phases – The Cruise Liner and The Fleet (Levels 3 & 4).

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

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FBP 035: Powerful Words For Effective Communication

In episode FBP 035, we discuss powerful words that we use when communicating. One of the most powerful, is the word ‘but’. It has the power to completely change what you are saying from positive to negative.

Ray Moore has written a blog on the power of ‘but’ you can access it here: http://www.thelevelsblog.com/powerful-words/

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

 

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FBP 020: CONSCIENTIOUS! Discussing DiSC With Hugo Heij

 

In episode 020 of the Fluid Business Podcast David and Laura conclude their discussion on the DiSC Profiling Tool by discussing the ‘C' with Business Coach Hugo Heij (hint: it stands for conscientious!)

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

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FBP 018: STEADINESS! Discussing DiSC With Hugo Heij

 

In episode 018 off the Fluid Business Podcast David and Laura resume their discussion on the DiSC Profiling Tool by discussing the ‘S' with Business Coach Hugo Heij (hint: it stands for steadiness)

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner to develop and grow your business the right way.

Join us as we cover core subject areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

 

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FBP 016: INFLUENCE! Discussing DiSC With Hugo Heij

 

In episode 016 of the Fluid Business Podcast David and Laura resume their discussion on the DiSC Profiling Tool by discussing the ‘I' with Business Coach Hugo Heij (hint: it stands for Influence!)

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.