Charlotte Richardson-Beck No Comments

Build your own economy

For many business owners it is often a hard slog to continually be generating new business. Whilst many deliver great customer service and care to their existing clients, their influence is limited for the business. This means the chance of increasing fees and selling additional products can be a step too far.

If you looked at your client base, do you know how their businesses are performing? If your clients are struggling, the risk of exposure to bad debts increases.

So, What Does It Actually Mean to Build Our Own Economy?

Imagine that all of your clients had great control in their business; we are not just talking from a financial point of view but delivery of their products, strong systems and process in place, an exceptional team driving the business forward with a strong leader. Not only is that business going to be stronger but it provides upsell and additional product opportunities for you.

How Do We Create Our Own Economies?

There are a few main points to consider.

  • Educate your community – by this we mean educating your suppliers, your existing clients, everyone you have regular contact with. So they share the same understanding about how to develop their business as you do! Have you read a book recently that changed the way you run your business? Why keep it a secret if the benefits to your business could be so great.
  • Sharing Core Values – Doing business with people who feel the same way towards their business as you do. Why would you want to carry someone who does not have the same thinking as you and could potentially be dangerous to your budding community?
  • Success through association – When we start to build our own economies we need to associate with people who are operating, as we want to. As time goes on and your community develops things change and people will look to you to understand.
  • Always create a win-win.

As we build stronger businesses within our own communities we create a safe environment for our clients and community members to do business with one another. By giving them the peace of mind that the others in our community are as strong as they are, we build our own thriving economy.

Listen to Andy Sleet and Hugo Heij discuss building your own economy in more detail on the Fluid Business Podcast:

Charlotte Richardson-Beck No Comments

Three reasons why we should never stop learning

We begin our formal education at the age of four or five years old and continue until we finish senior school or college/university. Then, once we achieve our qualifications, we tend to believe that the “learning” part of our life is over and we begin our working life – of course we learn at work but it’s reactive learning that takes place, not proactive learning. Proactive learning is about exploration, development and expanding the breadth and depth of your knowledge.

There is a one particular excuse we hear time and time again: “I don’t have time.” But take a closer look at your time; your commute to work could be 10 or 20 minutes of ‘dead time.’ This time could be used to learn by listening to podcasts or audiobooks, or using apps like Blinkist which provides 10-15 minute book summaries.

Get into the habit of investing in learning and improving yourself during dead time. Here are the top three benefits of continued learning:

Opens up new opportunities

Taking the time to proactively learn will give you a better understanding of the events around you. By progressively deepening your understanding and knowledge of subjects that matter to you, you will be able to see the bigger picture. Those moments of clarity where something finally becomes clear or makes sense will become more frequent.

The more you learn, the more you’ll be able to make connections between pieces of knowledge. Look at each new learning and apply it to your own experiences, you will then begin to see and take advantage of new opportunities that you didn’t see before.

Fast track to success

Listening, learning and developing is what successful people do. But why do they do it? Well, if you believe that you know everything you need to know about a subject matter or running a business or managing your team, then you will be missing out on new ideas and different ways of thinking.

Jim Rohn, American entrepreneur and author, once said: “Work harder on yourself than you do on your job.” By this he means that learning and developing will increase your personal value and give you the right mindset for success.

Improves creativity

It’s a well-known fact that learning and staying mentally active keeps your brain healthy and functioning at a high level. Scientists believe that creativity is essentially the ability to apply skills or learning from one situation and apply them to another. If you’re always learning you will be able to transfer your knowledge and understanding to new challenges and ‘come up with’ creative solutions.

Let us know what's on your ‘to read' list.

 

For more on this topic, listen to Episode 085 of the Fluid Business Podcast.

Read more on The Levels Blog: How do you change the way you think?

Charlotte Richardson-Beck No Comments

FBP 084: Set and achieve your business goals

Setting goals in your business is a great contributor to success. Goals provide direction and will help to align the business owner with the team. This week on the Fluid Business Podcast, Andy Sleet and Hugo Heij explain how to achieve your ideal life by setting and achieving business goals.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

Charlotte Richardson-Beck No Comments

FBP 082: Has Your Extraordinary Become Ordinary?

When was the last time you celebrated business success? Recognising success is good for business; it gives your team a boost and shows your business leadership skills. On this episode of the Fluid Business Podcast Ray Moore and Hugo Heij discuss the benefits of acknowledging success.

For more on this topic, check out the blog.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

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Banish negativity in three simple steps

“It will never work… I’ll give it three months… What’s the point? I don’t want to moan, but…”

We all come across people that make these statements. In the book Polar Bear Pirates, Adrian Webster describes negative people as ‘Neg Ferrets.’ People that always seem to find a problem or a reason why an idea won’t work. And if they can’t find it, they will keep moaning until all your energy is drained.

In life we often meet people like this; it can be in our families or amongst friends. But of course we also come across these Neg Ferrets in our workplace and teams. Negativity amongst employees in the workplace can spread and often leads to a demotivated team.

Dealing with these negative characters is not always straightforward, because although firing an employee could be a possibility, there are ways to engage and inspire Neg Ferrets too. Let’s look at the three stages to managing workplace negativity:

Stage 1: Identify

First of all you need to identify them, which is the easy bit. Neg Ferrets will always make sure they are being heard. They like to sow the seeds of doom and gloom in as many ears as possible, so they make it their art to do so. It could happen around the coffee machine, during meetings, wherever they see an opportunity to share their negativity.

Stage 2: Ring-fence

After identifying them, you need to ring-fence them. Remove the stage they use to speak from. Avoid their speeches about problems, but if you hear them, ask them questions and challenge their ‘theory.’

The moaners and complainers only have a limited vocabulary and they don’t like to be challenged. They certainly don’t like to give a reason or explanation for their behaviour.

Stage 3: Blast them with positivity

Another very good cure against these people is positivity. Being happy about what is happening, positive about change, looking forward to developments is something they hate with a passion. They will therefore avoid speaking up when you are around. Your positive outlook will blind their dark sarcasm.

It is important to see how the group is divided. Some people will wait in the middle to see how an argument or conversation develops. They do not choose sides until it is clear who is winning. Making the negative people feel uncomfortable will help the undecided choose the proactive and positive group. This strategy reduces the group of moaners and can potentially close them down.

If you want to put a positive spin on the complainers, then listen to what they have to say. Determine if they have a valid point, which you need to address. It could be that this critical observation is useful.

 

For more on workplace negativity, tune in to Episode 080 of the Fluid Business Podcast.

Charlotte Richardson-Beck No Comments

FBP 079: How to become a great business leader

What makes a great leader? Are they natural born leaders, or do great leaders have something that can be learnt? Hugo Heij, expert in leading and developing teams, and Ray Moore, who has an extensive understanding of business owners, discuss what makes a business owner become a great leader. Click here to read more on this topic.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

 

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FBP 067: How to Fall Back in Love with Your Business

 

In this episode of the Fluid Business Podcast Ray and Andy discuss falling out of love with your business and what you need to do if this happens to you. This topic was first covered on The Levels Blog. Click Here to Read The Post.

Fluid's team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way. Including: Rapid Growth, Family Business, Team, Efficiency and so much more.

Got any burning questions? Post them below and we'll get back to you!
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FBP 065: How to Set the Rules of a Team Meeting – Fluid Business Podcast

 

Welcome back to the Fluid Business Podcast! This week Ray Moore and Andy Sleet discuss in further detail this week's blog post on the importance of setting the rules of a team meeting.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

If you have anything you would like answered on this topic we would love to hear from you! Simply type your comments and questions below!

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Don’t make these mistakes during a team meeting

how to set the rules of a team meeting

Have you found that team meetings can be time consuming and non productive?

It is easy for a team meeting to become a talking shop and have little value. Often even the best of intentions behind a meeting become lost. Meetings can become sporadic, team members do not show up and meetings are cancelled all together.

At their best, team meetings align the focus of the team by allowing group and peer to peer accountability fostering trust, respect and open and honest communication, the foundations of all motivated teams. At their worst team meetings foster productive avoidance leading to de-motivation and divisions within a team. These type of meetings become a chore and are felt to be a waste of everyone's time.

So why do so many businesses struggle with effective meetings?

It can be as simple as  there are no rules for the meeting. It is assumed that all the team know what the rules are but in reality this is rarely the case. Simply discussing and agreeing the rules will open up communication and get the subject out in the open. Here are some of the areas that need to be considered;

  • What are the rules around starting and finishing the meeting?
  • What is purpose and outcomes of the meeting?
  • How will the outcomes be recorded e.g. action points or minutes?
  • What are the rules about being ‘present’ in the meeting ie texting, reviewing emails etc.
  • What are the rules around interruptions during a meeting?

As an example, here are some areas that need to be considered about starting the meeting. Let’s say the meeting is to start at 9:15 am. Well that should mean that everyone is seated with all the necessary information to start at 9:15 am. It does not mean it is the time to make the teas and coffees or the time to go to the loo. How much respect are the late comers showing those that turn up on time? Make it clear there are no excuses like ‘I just had to take a call.’ Discuss the rules and the reasons for the rules. Find out how the whole team feels when some of these basic rules are not met. Publish the rules and revisit them regularly to make sure they are still relevant.

And finally make sure everyone sticks to the rules and that includes the owner!

Want to know more on this subject? Make sure you subscribe to the Fluid Business Podcast – in episode 065 Ray and Andy will explore this topic in finer detail.

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FBP 059: Does Your Business Struggle with Human Resources — with HR Expert & Author Paula Fisher

In episode 059 of the Fluid Business Podcast, Fluid's Laura Emery speaks to HR expert Paula Fisher about the challenges that business owners face with Human Resources.

Paula is the author of the book HR for SME's, which is a practical guide to Human Resource Management for Small to Medium-sized Enterprises (SMEs).

The book will make you, the business owner, feel more in control regarding HR and people, by taking the mystery out of it. Paula Fisher’s amazing experience in working with SMEs and her insight into HR will help YOUR business run more effectively and efficiently, reduce disruptions and disputes, improve performance and focus, improve standards and ultimately help you to more easily manage your team and make your business more successful!

To enter your chance to get a completely FREE copy of Paula's new book, CLICK HERE!!

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.