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FBP 088: Is your business ready for sale?

Join Andy Sleet, expert in readying businesses for sale, as he talks through the process of selling a business to help you understand and overcome the challenges that business owners often encounter.

Is your business ready for sale and will it survive without you? Read more here: fluidbusiness.co.uk/preparing-business-sale/

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

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Build your own economy

For many business owners it is often a hard slog to continually be generating new business. Whilst many deliver great customer service and care to their existing clients, their influence is limited for the business. This means the chance of increasing fees and selling additional products can be a step too far.

If you looked at your client base, do you know how their businesses are performing? If your clients are struggling, the risk of exposure to bad debts increases.

So, What Does It Actually Mean to Build Our Own Economy?

Imagine that all of your clients had great control in their business; we are not just talking from a financial point of view but delivery of their products, strong systems and process in place, an exceptional team driving the business forward with a strong leader. Not only is that business going to be stronger but it provides upsell and additional product opportunities for you.

How Do We Create Our Own Economies?

There are a few main points to consider.

  • Educate your community – by this we mean educating your suppliers, your existing clients, everyone you have regular contact with. So they share the same understanding about how to develop their business as you do! Have you read a book recently that changed the way you run your business? Why keep it a secret if the benefits to your business could be so great.
  • Sharing Core Values – Doing business with people who feel the same way towards their business as you do. Why would you want to carry someone who does not have the same thinking as you and could potentially be dangerous to your budding community?
  • Success through association – When we start to build our own economies we need to associate with people who are operating, as we want to. As time goes on and your community develops things change and people will look to you to understand.
  • Always create a win-win.

As we build stronger businesses within our own communities we create a safe environment for our clients and community members to do business with one another. By giving them the peace of mind that the others in our community are as strong as they are, we build our own thriving economy.

Listen to Andy Sleet and Hugo Heij discuss building your own economy in more detail on the Fluid Business Podcast:

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Three reasons why we should never stop learning

We begin our formal education at the age of four or five years old and continue until we finish senior school or college/university. Then, once we achieve our qualifications, we tend to believe that the “learning” part of our life is over and we begin our working life – of course we learn at work but it’s reactive learning that takes place, not proactive learning. Proactive learning is about exploration, development and expanding the breadth and depth of your knowledge.

There is a one particular excuse we hear time and time again: “I don’t have time.” But take a closer look at your time; your commute to work could be 10 or 20 minutes of ‘dead time.’ This time could be used to learn by listening to podcasts or audiobooks, or using apps like Blinkist which provides 10-15 minute book summaries.

Get into the habit of investing in learning and improving yourself during dead time. Here are the top three benefits of continued learning:

Opens up new opportunities

Taking the time to proactively learn will give you a better understanding of the events around you. By progressively deepening your understanding and knowledge of subjects that matter to you, you will be able to see the bigger picture. Those moments of clarity where something finally becomes clear or makes sense will become more frequent.

The more you learn, the more you’ll be able to make connections between pieces of knowledge. Look at each new learning and apply it to your own experiences, you will then begin to see and take advantage of new opportunities that you didn’t see before.

Fast track to success

Listening, learning and developing is what successful people do. But why do they do it? Well, if you believe that you know everything you need to know about a subject matter or running a business or managing your team, then you will be missing out on new ideas and different ways of thinking.

Jim Rohn, American entrepreneur and author, once said: “Work harder on yourself than you do on your job.” By this he means that learning and developing will increase your personal value and give you the right mindset for success.

Improves creativity

It’s a well-known fact that learning and staying mentally active keeps your brain healthy and functioning at a high level. Scientists believe that creativity is essentially the ability to apply skills or learning from one situation and apply them to another. If you’re always learning you will be able to transfer your knowledge and understanding to new challenges and ‘come up with’ creative solutions.

Let us know what's on your ‘to read' list.

 

For more on this topic, listen to Episode 085 of the Fluid Business Podcast.

Read more on The Levels Blog: How do you change the way you think?

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FBP 084: Set and achieve your business goals

Setting goals in your business is a great contributor to success. Goals provide direction and will help to align the business owner with the team. This week on the Fluid Business Podcast, Andy Sleet and Hugo Heij explain how to achieve your ideal life by setting and achieving business goals.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

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FBP 083: Developing the next generation of leaders

Future leaders should be identified and given the opportunity to grow and reach their potential. On this episode of the Fluid Business Podcast, Andy Sleet and Ray Moore discuss how to develop the next generation of leaders.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

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Never answer your phone in meetings: Here’s why…

Written by Hugo Heij

It's easy to overlook the importance of meeting etiquette and how seemingly harmless actions can have a bigger impact on those around you.

Have you ever phoned someone, and they answered the phone whispering if they can call you back because they are in a meeting? (Or do you recognise yourself in this? -> Read on!)

When this happens a few major errors in judgement are taking place. And I know, these are big words, so let me explain them to you.

Error #1:

By answering the phone, you lost connection with the person or people you are meeting with. You have made the conscious choice that answering the phone was more important than paying attention. This does not pay much respect to the people you are meeting with.

Error #2:

By answering the phone, you delayed the meeting, and you forced the other participants to spend more time in the meeting, because the meeting rhythm has been disturbed. Hijacking other people’s time. Ouch!

Error #3:

The fact you know someone was calling, meant you had it either ringing (oops, sorry. Forgot to put in on silent), or buzzing on the table (yes, other people do notice that and it distracts), or flashing in front of you (that is also being noticed!) or your smartwatch has notified you (congratulations with your new gadget). Whatever triggered you to answer the phone, meant that the meeting has been distracted and your call has prevailed over the bigger cause you are meeting for. What is your priority?

Error #4:

By answering the phone, you have given your caller the initial joy you answered, for it to be followed by a short question, ‘Can I call you back?’ This does not pay much respect to the person calling you either.

Error #5:

By answering the phone, you have robbed me from the opportunity to leave you a message or question, so you can think about the answer, before ringing back. This could potentially have saved us both time. Thanks!

Solution:

When you are meeting somebody, please switch off your phone, or leave it in the car or in your bag. If I call you in that moment, I am absolutely fine to leave you a message or for you to call me back at your own leisure. I won’t be upset, feel left out, or think I am being ignored.

Please pay respect to those you are meeting with. Give them your full and undivided attention. They deserve it, and it will save you time!

And if you are expecting that extremely important phone call; notify the meeting in advance. We all have those phone calls from time to time.

Vice Versa

If you call me and you get my voicemail, please don’t take it personally. It’s not that you are not important. It’s not because I don’t want to speak to you. It’s not that I am ignoring you.

It’s simply, because I choose, at that moment, to give my full attention, to the person I am meeting with. And yes, that is sometimes myself.  Just leave me a short message, and I will call you back.

 

In Episode 081 of the Fluid Business Podcast, Hugo Heij discusses meeting etiquette in more depth with Andy Sleet.

Related podcasts:
FBP 022: Meeting rhythms
FBP 065: Rules of a team meeting

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FBP 080: Banish negativity in three simple steps

In life we often meet negative people. But negativity amongst employees in the workplace can spread and often leads to a demotivated team. On this episode of the Fluid Business Podcast, Ray Moore and Hugo Heij discuss the three steps to banishing negativity from the workplace.

Read more on this week's blog.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

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Banish negativity in three simple steps

“It will never work… I’ll give it three months… What’s the point? I don’t want to moan, but…”

We all come across people that make these statements. In the book Polar Bear Pirates, Adrian Webster describes negative people as ‘Neg Ferrets.’ People that always seem to find a problem or a reason why an idea won’t work. And if they can’t find it, they will keep moaning until all your energy is drained.

In life we often meet people like this; it can be in our families or amongst friends. But of course we also come across these Neg Ferrets in our workplace and teams. Negativity amongst employees in the workplace can spread and often leads to a demotivated team.

Dealing with these negative characters is not always straightforward, because although firing an employee could be a possibility, there are ways to engage and inspire Neg Ferrets too. Let’s look at the three stages to managing workplace negativity:

Stage 1: Identify

First of all you need to identify them, which is the easy bit. Neg Ferrets will always make sure they are being heard. They like to sow the seeds of doom and gloom in as many ears as possible, so they make it their art to do so. It could happen around the coffee machine, during meetings, wherever they see an opportunity to share their negativity.

Stage 2: Ring-fence

After identifying them, you need to ring-fence them. Remove the stage they use to speak from. Avoid their speeches about problems, but if you hear them, ask them questions and challenge their ‘theory.’

The moaners and complainers only have a limited vocabulary and they don’t like to be challenged. They certainly don’t like to give a reason or explanation for their behaviour.

Stage 3: Blast them with positivity

Another very good cure against these people is positivity. Being happy about what is happening, positive about change, looking forward to developments is something they hate with a passion. They will therefore avoid speaking up when you are around. Your positive outlook will blind their dark sarcasm.

It is important to see how the group is divided. Some people will wait in the middle to see how an argument or conversation develops. They do not choose sides until it is clear who is winning. Making the negative people feel uncomfortable will help the undecided choose the proactive and positive group. This strategy reduces the group of moaners and can potentially close them down.

If you want to put a positive spin on the complainers, then listen to what they have to say. Determine if they have a valid point, which you need to address. It could be that this critical observation is useful.

 

For more on workplace negativity, tune in to Episode 080 of the Fluid Business Podcast.

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FBP 079: How to become a great business leader

What makes a great leader? Are they natural born leaders, or do great leaders have something that can be learnt? Hugo Heij, expert in leading and developing teams, and Ray Moore, who has an extensive understanding of business owners, discuss what makes a business owner become a great leader. Click here to read more on this topic.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.

 

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FBP 075: Do what you say you’re going to do

In episode 075 of the Fluid Business Podcast Andy Sleet & Ray Moore discuss the importance of trust within teams and why you should always do what you say you're going to do.

Our team of professional business coaches share their expert knowledge and experience every single week, empowering you, the business owner, to develop and grow your business the right way.

Join us as we cover core subjects areas in our unique and relaxed way, including: Rapid Growth, Family Business, Team, Efficiency and so much more.